Veetelier is based in the US (East Coast).

International shipping is available to select countries.

Your handling and shipping will be dependent on many factors:

Processing and handling can take anywhere from a few days up to about a month depending on your order. If you place an order on a made-to-order/preorder piece, it will take me around a month or so to complete your order. Please read the description of the item you are ordering to see the average amount of time it takes me to fulfill your order.

Domestic (US) orders will take anywhere from 1-2 weeks to ship. International based orders will take around 2-4 weeks or more depending on your location. Please note that I have no control over your package once I hand it over to the post office. If I could, I would hand deliver it to you :)

Please understand I am just one (1) person running this shop! I am trying my best to meet demands and make sure all my customers are satisfied and happy with their order! If you have any concerns or complaints, please direct them in an email to hello@veetelier.com

I do not issue a refund on orders and all sales are final. If your order arrives damaged or broken, I will be willing to work out a solution with you.

If you have any issues or concerns with your order, please email hello@veetelier.com

I use an iPad and the Procreate app. I also create traditional inked pieces and scan the linework to color digitally.

All jewelry is created with nickel-free metals. All posts and hooks are made of stainless steel and/or 14k gold plated. I cannot guarantee that our pieces will be 100% hypoallergenic because different people react differently to different metals. But know that I do try my best to accommodate those with sensitive skin and allergies.

Yes! I offer clip-on adjustments to select styles of earrings.

You can search for which earrings are available for clip-on adjustments on the side bar of the store, there will also be a note on each earring specifying which styles are and aren't available for adjustment.

If you would like a clip-on adjustment, please specify it in your order notes!

Keep jewelry away from harsh temperatures and sunlight

• Because of the nature of shrink plastic material, it can end up deforming the shape of the flower

Wear with care and kindness!

• Please be delicate with the jewelry pieces and avoid placing extreme stress and pressure and the material can end up snapping and breaking into pieces. Treat it as you would glass!

Give your pieces a nice wipe down :)

• Wipe down your jewelry posts and metals carefully with rubbing alcohol every so often to avoid metal tarnishing